Candy-Box Retail Ltd
6 Gladstone Terrace, Littlehampton, BN17 6LJ
Tel: 01903 250399
ORDERS MUST BE PLACED ONLINE

We’re deliver 7 days a week, 2pm – 10pm.
WE ARE A DELIVERY ONLY SERVICE

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Candy Box?

Delivery charges are based upon location and order value. Please add items to your basket and see delivery calculator at cart.

Which payment methods are accepted at Candy Box?

We accept Visa & MasterCard payments via stripe. If you create an account, you can add payment methods to your account to make regular ordering easier.

How long will delivery take?

Delivery of orders vary based upon area. Local orders for Sameday delivery are normally delivered within 1 hour, at peak times this can be longer.

How secure is shopping at Candy Box? Is my data protected?

Data security is a must for any online business, we take this extremely serious. All communications and submissions are encrypted with 128bit SSL encryption. Every payment is processed by Stripe which conduct extensive fraud checks on every transaction.

What exactly happens after ordering?

Once your order has been placed, this is sent via cloud technology to our printer within seconds of ordering. Our packers get straight to work picking your products, You will receive an email update when this has been completed.

We then pair your order with a driver who delivers it to your door, you also receive an email when the driver leaves.

Do I receive an invoice for my order?

You receive an email invoice for your order and also a receipt stapled to your bag.

What is your registered office details?

Our registered office address is:
Candy-Box Retail Ltd. 6 Gladstone Terrace, Littlehampton, West Sussex BN17 6LJ
Registered in England & Wales, no: 12582780

Send us an email